Every feature. Simple pricing.

No. You can try More Good Reviews free for 7 days with full access to core features. No credit card required.

After the trial, choose Business or Agency from Billing. See Billing and upgrading.

Business is for companies managing their own reputation, priced per location, with monthly or yearly billing. Agency is for agencies and consultants who need a white label client portal, custom agency domain, client SSO, client invites, and per project overrides.

Agency is monthly only and includes 5 locations to start. See pricing and White label.

On Business, you pay per location with volume discounts as you grow (from $59/location/month, or $49/month billed yearly), and each location includes 5,000 monthly review requests.

White label is the Agency plan: $99/month, monthly only, with no annual contract. It includes 5 locations and 25,000 requests. Extra locations are $12/month each and each adds 5,000 more requests. See Billing and upgrading.

Automatic requests stop once you hit the monthly allowance. The count resets on the 1st. To raise your allowance sooner, add locations on Business or extra locations on Agency from Billing.

Each channel sent counts as one request, so Email and SMS uses two. Reminders belong to that request and do not count again. A retry counts as another request. On Agency, every project draws from that same pool. See Billing and upgrading.

No. There is no customer cap. Plans are based on locations, and each location includes a monthly review request allowance.

Import via CSV, Stripe, HubSpot, Zapier (recommended), Make or Pabbly as alternatives, the API, MCP, or manual entry. Email BCC works when the project uses MGR email delivery, not your own SMTP. See Importing customers.

Yes. Connect your domain to send email from your own address, and connect your own Twilio, ClickSend, SimpleTexting, or TextLink account for SMS so texts go out from the number in that account, including any number you’ve ported or verified with that provider.

Email can go out on MGR delivery or your SMTP once the domain is verified. TextLink can send from your own SIM on a spare Android phone. Add the webhook URL so we can track delivery and handle STOP replies, then choose SMS or Email and SMS in your request strategy. Each channel counts as one request, so Email and SMS uses two. Reminders don’t use extra requests. Get each customer’s permission before texting. SMS always bills through the provider you connect; MGR does not sell text credits. See SMS consent, Twilio, ClickSend, SimpleTexting, and TextLink.

Yes. Connect Google Business Profile and Facebook to sync reviews into More Good Reviews and reply from one place. Replies post back to your Google listing or Facebook Page.

You can also draft or auto send replies with AI. Google My Business syncs about every four hours, with manual sync when you need it sooner. See Integrations.

Both Business and Agency include the AI Assistant: customer review suggestions, Google and Facebook replies, highlights, sentiment analysis, auto tagging, summaries, trends, and Ask AI.

The MCP Server lets you connect Claude, ChatGPT, Gemini, Cursor, or other MCP clients to work in your project with plain language, including reputation reports. See AI tools and MCP Server.

No. Business and Agency are separate plan families, so switching requires a new account.

Choose the plan that matches how you’ll use the product: self serve reputation for your business, or white label for clients. See Billing and upgrading.

Yes. Cancel from Billing and you’ll keep access through the end of your current billing period.

You can also update your payment method, change location quantity, or manage invoices anytime. See Billing and upgrading.

HIPAA does not apply to our Services. More Good Reviews is a review management platform, not a Covered Entity or Business Associate, and is not designed for Protected Health Information (PHI). We do not offer BAAs.

See our HIPAA Statement for details.

Yes. We support GDPR and UK GDPR.

When you use More Good Reviews for your own account, see our Privacy Policy. When we process your customers’ data on your behalf, that is covered by our Data Processing Agreement, Sub processors list, and DSAR process.