Lifetime Deal Terms

Last Updated: October 27, 2026

These Lifetime Deal Terms ("LTD Terms") govern redemption and use of Lifetime Deal access through MGR access codes ("Access Codes") offered by SJW Group, Inc., a New York corporation, d/b/a More Good Reviews ("MGR", "we", "us", or "our").

By redeeming an Access Code or using the Services under a Lifetime Deal plan, you agree to these LTD Terms in addition to our Terms of Service and Privacy Policy. If you do not agree, do not redeem Access Codes or use the Services under a Lifetime Deal.

Capitalized terms not defined here have the meanings given in our Terms of Service.

1. Overview

A Lifetime Deal is a one-time purchase (often through an authorized third-party marketplace or partner) that entitles you to ongoing use of specified MGR features without recurring subscription fees to MGR, subject to the limits and conditions in these LTD Terms.

Each valid Access Code, when redeemed on an eligible MGR account, contributes entitlements such as monthly review requests (also called "asks"), locations, and feature access as described in Section 4. You may stack one (1) to five (5) Access Codes on a single account; each additional code increases your limits according to Section 4.

MGR may modify, suspend, or discontinue offering new Lifetime Deals, or change how unredeemed Access Codes work, as described in Section 9. These LTD Terms do not guarantee that MGR will offer Lifetime Deals indefinitely or that any particular feature will remain unchanged for all time.

2. Purchase and Access Codes

2.1 Third-Party Sellers

Lifetime Deal purchases may be fulfilled by third-party marketplaces or partners, not directly by MGR. Your purchase relationship with that seller—including payment, refunds, and chargebacks—is governed by that seller's terms and policies, not these LTD Terms. Redemption, entitlements, and use of Access Codes on MGR are governed by these LTD Terms and our Terms of Service.

MGR issues Access Codes to authorized fulfillment partners. An Access Code is a single-use credential. Each code stores a monthly request limit set when the code is created. When you redeem codes, the Services apply entitlements using the rules in Section 4 (including the Lifetime Deal plan feature set and limits calculated from your redeemed codes).

2.2 No Code, No LTD

You must redeem a valid, unredeemed Access Code on your MGR account to receive Lifetime Deal entitlements. Possession of a marketing link, invoice, or marketplace receipt alone does not activate access until redemption succeeds in the Services.

3. Redemption

3.1 How to Redeem

You may redeem Access Codes during account signup (for example, on our Lifetime Deal landing page) or, if you already have an account, through the redeem-access-code flow in your account settings, unless the Services direct you otherwise.

You must enter codes exactly as issued. Codes are case-sensitive unless we state otherwise.

3.2 Eligibility

To redeem Access Codes, you must:

have or create an MGR account in good standing; and
not have an active Stripe subscription on the account at the time of redemption (the Services block redemption while a subscription ID is present on your account—you must cancel or allow that subscription to end before redeeming); and
comply with these LTD Terms and our Terms of Service.

3.3 Redemption Limits

For each MGR account:

each Access Code may be redeemed once, by one account, and cannot be reused after successful redemption;
you may redeem one (1) to five (5) Access Codes in total on that account (at signup, later in account settings, or both combined—the Services enforce a maximum of five (5) redeemed codes per account, including codes redeemed in a single batch); and
you may not redeem a sixth or additional code on the same account, or use multiple accounts to exceed five codes' worth of entitlements, resell entitlements, or share codes in violation of MGR's rules.

If you attempt to redeem more codes than allowed, or redeem invalid or already-used codes, redemption will fail and no additional entitlements will be granted for those codes.

3.4 Stacking (Five-Code Maximum)

Five (5) redeemed codes per account is the maximum. You may stack codes on one account only within that cap—each redeemed code increases your monthly request and location entitlements under Section 4 until you reach five (5) total.

Stacking more than five (5) codes on a single account is not supported, including for customers who purchased additional codes before this limit applied. If you own more than five (5) codes, only five (5) may be redeemed on one MGR account; we do not combine entitlements from a sixth or subsequent code on that account. Need more capacity after five (5) codes? Use a recurring subscription or add-ons (Section 4.6), not additional Lifetime Deal redemptions above the cap.

You may not use multiple accounts to stack beyond five (5) codes for the same business or to circumvent this limit (Section 3.6).

3.5 Binding to Account

Once redeemed, Access Codes are non-transferable. Entitlements apply to the redeeming account only. You may not sell, assign, or move redeemed Lifetime Deal access to another person or organization except as part of a permitted account transfer we expressly approve in writing.

3.6 One Account; No Circumvention

Lifetime Deal entitlements are for one primary MGR account per individual or organization that receives the benefit, subject to the one (1) to five (5) code cap in Sections 3.3 and 3.4.

You may not:

create or maintain multiple MGR accounts (including under different names or email addresses) to redeem more Access Codes than Sections 3.3 and 3.4 allow, to split one business across accounts to exceed monthly request or location limits, or to evade suspension, revocation, or marketplace purchase limits;
redeem codes for others and then use those entitlements for your own operations without consolidating redemption on a single eligible account within the cap; or
use employees, contractors, affiliates, shell entities, or coordinated signups to accumulate Lifetime Deal access that, taken together, exceeds what one eligible account may hold under these LTD Terms.

We may use account information, redemption and usage history, marketplace fulfillment records, and other signals reasonably associated with account ownership or coordination to identify related or duplicate accounts. If we reasonably determine that multiple accounts were used to circumvent these LTD Terms or our Terms of Service, we may merge, limit, revoke entitlements on, or terminate any or all affected accounts; treat associated Access Codes as forfeited; and require use of a single account going forward. These actions are in addition to remedies in Section 6, Section 7, and our Terms of Service.

4. Entitlements

4.1 Plan and Features

When you have one or more redeemed Access Codes and no active Stripe subscription controlling your plan, the Services assign your account to the Lifetime Deal plan and merge that plan's feature set with the limits calculated in Sections 4.2–4.4.

4.2 Monthly Requests

Your account's monthly review request allowance is the sum of the monthly request limits on all Access Codes redeemed on that account.

4.3 Locations

For most accounts, your location allowance is twenty (20) locations multiplied by the number of redeemed Access Codes on that account (for example, two codes yield forty (40) locations), unless Section 4.5 applies.

4.4 Agency Features and White Label

If you have three (3) or more redeemed Access Codes on the same account, the Services enable agency features and white label branding. With one (1) or two (2) redeemed codes, agency features and white label branding are disabled. Agency capabilities are subject to our Terms of Service Section 9 and the same usage limits as your other Lifetime Deal entitlements.

4.5 Legacy Grandfathering (Unlimited Locations)

If your account already had Lifetime Deal access with unlimited locations (no fixed location cap in the Services) before additional codes are applied, the Services preserve unlimited locations when you redeem more codes instead of applying the per-code location multiplier in Section 4.3.

4.6 Add-Ons and Upgrades

If you need more capacity than your redeemed codes provide, you may subscribe to a recurring MGR plan or purchase add-ons where offered. Redemption is blocked while an active Stripe subscription is on the account (Section 3.2).

While a subscription is active, your account uses that subscription's plan. Your monthly request and location allowances are the subscription limits (including add-ons) plus the Lifetime Deal allotment from your redeemed codes. Accounts with unlimited locations under Section 4.5 keep that unlimited location allowance. If three (3) or more codes enabled agency features and white label branding, those features stay enabled during the subscription.

When the subscription ends, if redeemed Access Codes remain on the account, the Services apply the Lifetime Deal plan again from those codes.

Stacking more than five (5) codes per account is not supported. Additional capacity must come through paid plans or add-ons, not by exceeding the five-code cap on the same or related accounts (Section 3.6).

4.7 Product Updates and New Features

While your Lifetime Deal access is active (Section 4.1), you receive features and improvements included on the Lifetime Deal plan in the Services, including new capabilities we add to that plan over time, without buying more Access Codes.

That access is still subject to these LTD Terms and the following limits:

Usage entitlements — Sections 4.2–4.4 (monthly requests, locations, agency and white label at three (3)+ codes, and the five (5)-code cap) continue to apply.
Separate paid offerings — New subscription tiers, add-ons, metered overages, or other products we price separately from Lifetime Deal access are not included unless we expressly add them to the Lifetime Deal plan in the Services. While an active paid subscription controls the account's plan, the account receives the features, add-ons, and tiers included in that subscription (Sections 4.6 and 8); this exclusion applies again if the Lifetime Deal plan resumes.
Your own third-party accounts — SMS review requests are sent through your own SMS provider account, and that provider's fees are billed by the provider, not by MGR. Where we offer a feature using your credentials or billing with another provider (for example, connecting your own AI provider under the reserved right in Section 6.1), you are responsible for that provider's fees and terms; Lifetime Deal access covers MGR's integration, not unlimited third-party usage at MGR's expense. After any BYOK transition under Section 6.1, you pay your AI provider's fees for model usage.
AI we provide — Until any BYOK transition under Section 6.1, AI-assisted features that MGR provides on the Lifetime Deal plan are included subject to the fair-use limits in Section 6.1. After such a transition, MGR continues to provide the integration; your AI provider bills you for usage.
Changes and sunsetting — We may modify, replace, or discontinue parts of the Services as we evolve the product, subject to Sections 5 and 9. We will not materially reduce the core entitlements described in Section 9 without notice.

If we rename or reorganize plans in the product, we will map active Lifetime Deal accounts to the equivalent Lifetime Deal feature set then in use, so redeemed codes continue to provide Lifetime Deal access rather than a one-time snapshot from the redemption date.

5. Meaning of "Lifetime"

"Lifetime" means for as long as MGR continues to operate and make the Services available to Lifetime Deal customers in substantially similar form, not for the life of any individual person or business.

Lifetime Deal access is not a promise that MGR will never change features, limits, pricing for new customers, or underlying infrastructure; that the company will never discontinue a feature; or that MGR will remain in business forever. If MGR ceases operations, is acquired, or discontinues the Services, we will handle Lifetime Deal accounts in good faith and as required by applicable law and any separate written commitments we have made to marketplace partners, which may include migration assistance, credits, or refunds through the original seller where applicable.

6. Acceptable Use and Fair Use

Your use of Lifetime Deal access is subject to our Terms of Service, including acceptable use, anti-abuse, and rate limits. You may not use Lifetime Deal entitlements to operate spam campaigns, resell MGR access, automate abuse of third-party platforms, exceed reasonable use designed for good-faith business review collection, or circumvent account or redemption limits under Section 3.6.

We may throttle, suspend, or terminate access that threatens platform stability, violates law, or breaches our Terms, regardless of Lifetime Deal status.

6.1 AI Features We Provide

Lifetime Deal access includes AI-assisted features that MGR provides on the Lifetime Deal plan, such as review suggestions, highlights, replies, and tagging. Those features are for ordinary, good-faith use with reviews, customers, and other content on your account. They are not an unlimited allocation of model usage at MGR's expense.

You may not:

resell, sublicense, or offer our AI features as a standalone product or service;
generate, batch, or automate AI output that is not tied to content in your account;
use the features at a volume or pattern disproportionate to your redeemed request and location entitlements, or to normal operation of your business;
probe, extract, or reuse prompts, models, or outputs to build or train another service; or
otherwise use AI features in a way that imposes unreasonable cost on MGR or threatens the stability of the Services.

If we reasonably determine that your use is not fair use, we may throttle, queue, or suspend AI features on your account, or require you to connect your own AI provider where the Services offer that option. Those steps do not reduce the core entitlements in Section 9 (monthly requests, location allowance, and the agency and white label threshold). Connecting your own AI provider remains subject to Section 4.7.

Separately, MGR reserves the right, at any time and for all Lifetime Deal accounts (not only when use is outside fair use), to require you to connect your own AI provider key (bring-your-own-key, or "BYOK") for some or all AI models or features, with reasonable advance notice. A BYOK transition under this Section 6.1 does not reduce the core entitlements in Section 9. Any BYOK requirement under this Section 6.1, and the Lifetime Deal AI fair-use rules in this Section 6.1 (including item 3's proportionality to redeemed entitlements), apply only while the account is on the Lifetime Deal plan: while an active paid subscription controls the account's plan (Section 8), AI features are provided as included in that subscription plan, AI usage limits and fair use follow that subscription plan and our Terms of Service rather than this Section 6.1, and BYOK is not required by reason of this Section 6.1; if the subscription ends and the Lifetime Deal plan applies again, any BYOK requirement then in effect under this Section 6.1 and the Lifetime Deal fair-use rules apply again.

7. Refunds, Chargebacks, and Revocation

7.1 Purchases Through Marketplaces

Refund and chargeback requests for the original Lifetime Deal purchase must be directed to the marketplace or seller where you bought the deal, subject to that seller's refund window and policies.

7.2 Effect of Refunds on Access

If MGR receives notice from an authorized fulfillment partner that your purchase was refunded, reversed, or charged back, or if we determine that a code was issued in error or obtained fraudulently, we may revoke the associated Access Code entitlements, downgrade or suspend your account, or require you to subscribe to a paid plan to continue using paid features.

If only some of your redeemed codes are affected, we may adjust entitlements proportionally (for example, reducing monthly requests or location limits) rather than terminating your entire account, unless a full revocation is required by the seller or by law.

7.3 No Refunds from MGR

Except where required by law, MGR does not refund amounts you paid to a third-party marketplace for Access Codes. Disputes about code delivery or purchase eligibility are between you and the seller, though we may assist with redemption troubleshooting at our discretion.

8. Relationship to Subscriptions

You cannot redeem Access Codes while a Stripe subscription is active on the account (Section 3.2). If you subscribe after redeeming codes, the monthly requests and locations those codes granted are added to the subscription's limits, including add-ons (Section 4.6). When the subscription ends, the Services apply the Lifetime Deal plan again from your redeemed codes. While an active paid subscription controls the account's plan, any BYOK requirement and Lifetime Deal AI fair-use limits under Section 6.1 do not apply and subscription features apply as included in that plan (Sections 4.6 and 4.7); those Lifetime Deal rules apply again if the Lifetime Deal plan resumes when the subscription ends. Subscription cancellation, billing, and refunds follow our Terms of Service Section 8.

9. Changes

We may update these LTD Terms, redemption caps, per-code entitlements for newly issued Access Codes, or Lifetime Deal feature sets by posting revised terms, updating the Last Updated date, or notifying account holders by email or in-product notice. Changes apply prospectively unless otherwise required by law or expressly stated.

Adding features to the Lifetime Deal plan is handled under Section 4.7. For already-redeemed entitlements, we will not materially reduce core Lifetime Deal access (summed monthly requests, location allowance under Section 4.3, and the three (3)-code agency and white label threshold) without thirty (30) days' notice and a reasonable remedy where required by law, except when reduction is necessary due to refund or revocation under Section 7, abuse under Section 6, or discontinuation of the Services under Section 5. A BYOK transition under Section 6.1 is not a material reduction of core Lifetime Deal access.

10. Suspension and Termination

We may suspend or terminate your Lifetime Deal access under the same circumstances as other accounts in our Terms of Service (for example, breach, fraud, or non-payment of unrelated charges). Termination of your MGR account ends Lifetime Deal access.

You may stop using the Services at any time by closing your account according to our Terms of Service. Closing your account does not entitle you to a refund from MGR or from a marketplace seller outside that seller's policies.

11. Disclaimers and Limitation of Liability

THE LIFETIME DEAL AND ACCESS CODES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, MGR DISCLAIMS ALL WARRANTIES NOT STATED IN THESE LTD TERMS OR OUR TERMS OF SERVICE.

OUR LIMITATION OF LIABILITY, DISCLAIMER OF INDIRECT DAMAGES, AND DISPUTE RESOLUTION PROVISIONS IN THE TERMS OF SERVICE APPLY TO CLAIMS ARISING OUT OF OR RELATED TO LIFETIME DEAL ACCESS, EXCEPT WHERE PROHIBITED BY LAW.

12. General

Order of precedence. If there is a conflict between these LTD Terms and our Terms of Service regarding Lifetime Deal redemption, entitlements, or access codes, these LTD Terms control for those topics. The Terms of Service continue to govern the Services generally.
Entire agreement. These LTD Terms, together with the Terms of Service and Privacy Policy, are the entire agreement regarding Lifetime Deal access unless you and MGR sign a separate written agreement.
Contact. Questions about Lifetime Deal redemption or these LTD Terms may be sent to legal@moregoodreviews.com with the subject line Lifetime Deal.

13. Contact Us

SJW Group, Inc., a New York corporation, d/b/a More Good Reviews
Email: legal@moregoodreviews.com
Address: 525 E 14th St 7H, New York, NY 10009, United States